Threat Locker Steals the Underground Conversation at Xchange Orlando!

Content by: David Walter from Resonant Technology Solutions

How do you determine the best cybersecurity solution when they all sound impressive? This was the question on my mind as I attended Xchange Orlando on behalf of Resonant Technology Partners / Lyra Technology Group. Having heard Threat Locker’s presentation at another MSP conference, I was intrigued but skeptical. However, what I discovered at Xchange Orlando was an undercurrent of conversations that painted a compelling picture of Threat Locker’s impact.

Unsolicited Testimonials Spark Curiosity

As I stopped by the Threat Locker booth and handed my card to the representative, two other MSPs immediately began sharing unsolicited testimonials. They even offered their phone numbers so our executive team could call them directly. This piqued my curiosity. Throughout the event, whether during speaking sessions, meals, or boardroom discussions, I encountered numerous MSPs who were either strong advocates for Threat Locker or in the process of switching to it.

A Transformative Experience

Determined to understand what made Threat Locker so special, I spoke with Jimmy Zehner, President of IT Network Solutions Group. Jimmy, a self-proclaimed fan of Threat Locker, shared a transformative experience. “I used to have 125-140 tickets a day, but about three weeks after implementing Threat Locker, our tickets dropped to 25-35 a day,” he said. This revelation struck a chord with me. In countless meetings at various IT Services providers, the dominant topic was always how to dramatically reduce ticket numbers. Lowering ticket volumes is like magic, freeing up engineers’ time for more productive tasks such as onboarding new clients and enhancing end-user training.

The True Value of Threat Locker

Curious about the types of tickets Threat Locker was eliminating, I asked Jimmy for more details. He explained that a typical PC has around 1,000 applications constantly requesting updates, extensions, and modifications for unimportant applications. Threat Locker locks all that down, allowing only critical updates from Microsoft or essential applications. “People aren’t able to install crap on their machines, so they don’t need to call us!” Jimmy laughed.

This specific example provided total clarity on the true value of implementing Threat Locker. It wasn’t just about impressive presentations; it was about tangible results that significantly improved operational efficiency. The reduction in tickets meant that engineers could focus on strategic initiatives rather than being bogged down by mundane tasks.

Conclusion

In conclusion, the buzz around Threat Locker at Xchange Orlando wasn’t just hype. It was backed by real-world testimonials and measurable outcomes. For MSPs looking to enhance their cybersecurity posture and operational efficiency, Threat Locker appears to be a game-changer. The underground conversation at Xchange Orlando has certainly put Threat Locker on my radar as a top contender in the cybersecurity space.

For more information about the National Society of IT Service Providers, visit their website. Learn more about Xchange Orlando here. To explore IT Network Solutions Group, check out their site.