📢 Event: All-Star MSP Panel 📢

Master the Challenges. Seize the Opportunities.

Managed Service Providers (MSPs) are on the frontlines of change. From tackling escalating cybersecurity threats to navigating talent shortages, scaling operations, and managing rising client expectations — the challenges are constant, but so are the opportunities.

Join our All-Star MSP Panel as a lineup of seasoned industry experts comes together for a candid, no-holds-barred discussion on the most pressing issues facing MSPs today. This interactive session is designed to deliver fresh perspectives and actionable strategies to help you stay ahead of the curve.

What You’ll Gain:

Real-World Insights: Discover how top MSPs are overcoming industry pain points.

Actionable Strategies: Learn practical steps to scale your business, manage risk, and future-proof your operations.

Tech Trends to Watch: Stay ahead of the competition with a sneak peek at emerging tools and technologies that are reshaping the MSP landscape.

Leadership & Talent Tips: Build resilient teams and attract the talent you need to succeed.

Whether you’re a veteran MSP or just starting out, this panel will equip you with the tools to navigate today’s most complex tech challenges with confidence.

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Date

Feb 11 2025

Time

EST
10:00 am - 10:45 am

Refundable Booking

$40.00

Location

Broward County Convention Center
Broward County Convention Center
1950 Eisenhower Blvd, Fort Lauderdale, FL 33316

Speakers

  • Dave Jooste
    Dave Jooste
    President

    Originally from South Africa, starting his career in covert operations, he discovered his passion for tech. In 2011, after working for the United Arab Emirates in rescue operations he moved to the United States and quickly learned that his past experiences and certifications were not recognized by United States certification authorities.

    He started working as a minimum wage part-time cashier, where he learned the hard way what it meant to establish oneself in American society. He decided to accept the unspoken American dream challenge and started his path of reeducation and certification. After one year of arriving in the US, and with an additional medical background, Dave enlisted in the United States Army as a combat medic and currently serves to this day. He also engaged in certifications through the Department of Defense, Department of Homeland Security, and civilian institutions. He holds a Bachelor of Science in Information Systems and Security, and South African education in Psychology, Industrial Psychology, and Child Psychology. His certifications include cybersecurity, forensics, networking, web development, cloud administration, business operations, criminal justice systems, ethical hacking, and threat analysis.

    Through hard work and dedication, Dave has started small businesses, some of which have failed and some that have succeeded. He understands the commitments required to build, market, and run a successful managed service provider company. Dave is the owner of Cyber Tech Connection, a successful MSP based in Boulder, Colorado, and is also the President of the Managed Service Provider Association of America (MSPAA).

    Throughout his journey across multiple countries and three continents, Dave has gained valuable experience and expertise in technology and business. Dave is driven by seeing his daughter’s love for technology and is committed to giving back to the community so the next generation of tech providers can support our future.

  • Rick Mancinelli
    Rick Mancinelli
    CEO

    Rick Mancinelli, CEO & Founder of C3 Complete, has more than 25 years of experience in all phases of information technology management, including software development, network architecture, and corporate IT management. He held executive positions in finance and telecommunications firms prior to launching his first consulting practice.

    He has since built several successful businesses, developed and sold a SaaS business focused on the Life Insurance market, and began work on what would become C3 long before the term “Cloud” entered the common lexicon. In 2012, Mr. Mancinelli was named one of the Top 50 Entrepreneurs in South Florida by Business Leader Magazine and, in 2018, was named one of South Florida’s Power Leaders by the South Florida Business Journal.

    On a personal level, he is the proud father of two young ice hockey players, active within the community and an avid boater. He has previously served on the boards of the YMCAs of South Palm Beach County, the South Florida Digital Alliance, and the American SIDS Institute.

  • Joshua Liberman
    Joshua Liberman
    CEO

    Joshua Liberman is President and founder of Net Sciences, Inc., founded in New Mexico in 1995. Net Sciences is an MSP 501 and a NextGen 101 alumni and a 29-year ASCII member. Joshua is a former rock climber, martial artist, and has been to six continents, and speaks four languages.

    Joshua is an industry writer and public speaker, and a lifelong photographer. Joshua learns something new every day at work, on the road, or at home. Joshua also reads extensively, collects wine, and raises Siberian Huskies, with his wife Heidi, who calls him the Most Interesting Geek in the World. 100 WORDS.

    Joshua Liberman is President of Net Sciences. A former rock climber, martial artist, and lifelong photographer, Joshua has traveled worldwide and speaks four languages. A writer, public speaker, and 29-year ASCII member, Joshua raises Siberian Huskies with his wife Heidi, who calls him the Most Interesting Geek in the World.

  • Corey Kirkendoll
    Corey Kirkendoll
    CEO

    Corey Kirkendoll, as the President and CEO of 5K Technical Services, leads an acclaimed Managed Service Provider (MSP) dedicated to providing robust IT solutions for small and medium-sized businesses (SMBs) in North Texas. With an impressive career spanning over 30 years in the Information Services and technology sector, Corey has held key roles at industry giants such as IBM, Cisco Systems, Dell, EMC, and VMware.

    Recognized as an IT and Cyber Security Expert, Corey’s leadership has played a pivotal role in propelling the rapid growth of his MSP and influencing similar progress among MSPs nationwide. His unwavering commitment to being process-oriented, coupled with a focus on excellence in security and compliance, has established a benchmark for the industry.

    Beyond his corporate responsibilities, Corey is a notable professional speaker and published author in industry magazines. His leadership extends to various roles, including serving as the previous Chair of the Diversity in Action for the Workforce Council at CompTIA Technology Workforce Solutions and Vice Chair of the CLR Institute and the Strategy Chair for the National Black MBA Association-DFW Chapter. Active in CompTIA, he contributes as a TechTown’s SME, a Member of the CompTIA AI Council, a CompTIA Emergency Response Team Member, and a board member of the National Society of IT Service Providers and the National Convergence Technology Center’s Business & Industry Leadership Team (The BILT). Corey is also involved in the MSP Champions Group, the Per Scholas Dallas Advisory Board, and serves as a board member for The Channel Company Xchange Advisory Board. His commitment to diversity, equity, and inclusion is evident through his role as a DEI Board member for The Channel Company and as a member of the Jarvis Christian University Faculty-Employer Advisory Committee (FEAC).

    Previously chairing the CompTIA Managed Services Executive Council and participating in the CompTIA Advancing Diversity and Tech Executive Committee, Corey is acknowledged as a thought leader in the MSP industry. He actively engages in various Channel Advisory Boards, including those for DataStream, Alternative Payments, Cyber CP, Kamanja, The Channel Program, ASCII Advisory Board, and Security Council, as well as the ConnectWise Security Partner Advisory Board.
    Corey’s contributions have garnered numerous awards for 5K Technical Services in the IT industry, such as the CompTIA Community Leadership award in 2022, the ChannelPro 2021 Peer of the Year, and recognition in the CRN MSP 500, CRN Tech Elite 250, and CRN Nextgen 250. The Dallas Business Journal has also honored the company in its Top North Texas Family-Owned and Black Business awards list, showcasing the impact of Corey’s leadership.

    A Tech Titan, Corey holds certifications as a Cisco Certified Internetworking Expert (CCIE), Certified Information Security Systems Professional (CISSP), and Certified Cyber Security Architect (CCSA). He possesses a Bachelor’s Degree and two MBA Degrees in Information Technology Management and Conflict and Resolution Management from Jones International University in Colorado. Additionally, Corey has graduated from the SBA Emerging Leaders and

  • Alberto Francis
    Alberto Francis
    CEO

    President & CEO at Black Birch Group, Inc.
    Black Birch Group is the premier remote “IT Concierge Desk.” Each Pod is staffed by a dedicated team, sized to perfectly balance the client’s needs and desires. Our mission is to know you better than you know yourself from an IT perspective.

Sponsors

Organizer

MSPAA
MSPAA
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