No products in the cart.
CVxEXPO24 & MSPAA TopGolf Social Appetizer
Hey, MSPs!
We’re thrilled to invite you to an open MSP social evening that promises delightful appetizers, fantastic company, and an unforgettable experience. 🍽️✨ Join us for our sponsored meal event, tailor-made for our cherished MSP members – you!
This is an open event to MSPs but if you would like to join the MSPAA, join here and use code: MSP10
Drinks: Cash bar for your own drinks.
A deposit is required for reservation. Attendees will be refunded upon arrival.
Need Travel Help?
Put yourself in safe and reliable hands with our travel partner, Superior Cruise & Travel. For VIP service, reference MSPAA when scheduling your travel.
Date
- Nov 12 2024
Time
- 7:00 pm - 10:00 pm
Refundable Booking
- $40.00
Location
- 9500 Talking Stick Way, Scottsdale, AZ
Organizer
-
MSPAA
Sponsors
Speakers
-
Max JosephNational Business Development ManagerMax Joseph is a sales and marketing professional with over 15 years of experience. As the National Business Development Manager for AT&T Partner Solutions, Max employs a relationship-based approach to help partners better serve their end-users with the unique products and services that only AT&T Business can offer. He attributes his customer-first approach to his career in the hospitality and travel industry, where he began his early career answering telephones, making hotel beds, and haunting the kitchens at The Ritz-Carlton Hotel Company.
Max holds an M.B.A. from SMU Cox School of Business and is currently pursuing a Private Glider Pilot Rating. He is a certified Level 1 Court of Masters Sommelier and runs his own cooking and travel YouTube channel, TheArtOfTheCraft4K. Max enjoys engaging in conversations on a wide array of topics, from technology to Star Wars,(K2-SO is his favorite character). A true lifelong learner, you’ll always find his radio tuned to NPR.
-
Steve ShefvelandCEOSteve is a call center and customer experience entrepreneur with 34 years of domestic and international experience. He has an extensive background in the technology, healthcare, consumer, telecom, energy, and Software industries.
In 2012 he founded EGS (HQ in Phoenix); a customer experience Help Desk and Support
BPO, with an emphasis on new and emerging labor markets. Currently, EGS operates three centers in Northern Mexico, supporting hundreds of clients across North America and Europe, and employing 2,000 highly experienced, bi-lingual engineers and customer
service agents.EGS solves many problems for Managed Service Providers (MSPs) and IT teams, including the high cost to operate a Help Desk in the U.S. and the problem of employee attrition and low CSAT that comes with it. In addition, EGS has built scalable technology solutions for our clients, including Ai support, quality assurance and client engagement. When combined with our skilled labor, we can reduce your operating costs by more than 50% within the first month of deployment and improve CSAT immediately.
